Ipswich City Council's Customer Services, Administration Offices, Libraries and other non-essential services will be closed from 1.00 pm Tuesday 24 December 2024, and will reopen on Thursday 2 January 2025.

For council related emergencies during this time, our after-hours emergency call centre will be available 24 hours a day via (07) 3810 6666.
For all non-urgent matters use our online services including - Report an Issue - quick-link feature found on the right hand side of this website - Snap Send Solve - mobile app - MyIpswich.com - Email council@ipswich.qld.gov.au

Responses and action on your request may take slightly longer than usual. We aim to be in contact as soon as possible and thank you for your patience. For information about council's other facilities closed over the festive period, click here.

General Enquiries

Phone

(07) 3810 6666
Monday to Friday, from 8.00 am to 4.30 pm, and after-hours emergency service

Emailcouncil@ipswich.qld.gov.au
In Person

Ground Floor, 1 Nicholas Street, Ipswich
Monday – Friday 8.00 am – 4.30 pm
Directions to Nicholas Street 
Access secure undercover parking off Bremer Street.

Rosewood Library Council Connect
15 Railway Street, Rosewood
Council Connect Opening Hours:
Monday - Friday, 9.00 am - 4.30 pm

Post

PO Box 191
Ipswich QLD 4305
Australia

Relay and Accessible Services

If you require assistance due to a hearing or speech impairment, contact us through the National Relay Service

  • TTY users phone 133 677 then ask for 07 3810 6666
  • Speak and Listen users phone 1300 555 727 then ask for 07 3810 6666
  • Internet relay users connect to the NRS
    internet-relay.nrscall.gov.au then ask for 07 3810 6666
Translation Services If you require translation assistance, contact the Translating and Interpreting Service (TIS) National.
Report an Issue to council
Report an Issue using Snap Send Solve, or notify council using the most suitable contact method above.
Lodge Customer Feedback
Provide council with complaints, compliments, suggestions or enquiries here.

Administration Buildings

Animal Management Centre

6 Hooper Street, West Ipswich
Monday - Friday 8.30 am – 5.00 pm
Saturday - Sunday 10.00 am – 4.00 pm

Venues and Attractions

Ipswich Art Gallery

d'Arcy Doyle Place, Ipswich
Cnr Limestone and Nicholas Streets
Ipswich Art Gallery Website

Ipswich Civic Centre

Cnr Limestone & Nicholas Streets, Ipswich
Ipswich Civic Centre Website

Studio 188 188 Brisbane Street, Ipswich
Studio 188 Website
Ipswich Nature Centre, Queens Park

Goleby Avenue, Ipswich
Ipswich Nature Centre

Ipswich Parks and Conservation EstatesParks and Conservation Estates
Ipswich Visitor Information Centre

Queens Park Ipswich
Ipswich Visitor Information Centre

Nerima Gardens, Queens Park

Goleby Avenue, Ipswich
Nerima Gardens

Ipswich LibrariesIpswich Libraries
Ipswich Nurseries and mobile nurseriesIpswich Nurseries

Ipswich Waste Services

Ipswich Waste Services

Phone: (07) 3810 8100
Fax: (07) 3288 0047 
Monday - Friday 8.00 am - 4.30 pm
Email: ipswichwasteservices@ipswich.qld.gov.au
Website: https://www.ipswich.qld.gov.au/residents/waste