Changes to council services over Christmas and New Year period

18 December 2020

Some Ipswich City Council services will take a short break over the Christmas and New Year period, while essential services including waste collection and council’s emergency call centre will remain unchanged.

The following council services will be impacted by change of hours over the festive period.

Administration Building customer service centre

Closing: Thursday, 24 December 2020 at 1pm

Reopening: Monday, 4 January 2021

Visitor Information Centre

Closed: Christmas Day and Boxing Day

Varied operating hours: Monday, 28 December and Friday, 1 January 2021: 9am to 4pm

Ipswich Nature Centre

Closed: Christmas Day

Ipswich Art Gallery

Closing: Thursday, 24 December 2020 at 1pm

Reopening: Monday, 4 January 2021

Ipswich Civic Centre

Closing: Monday, 21 December 2020

Reopening: Monday, 25 January 2021

Studio 188

Closing: Monday, 14 December 2020

Reopening: Monday, 25 January 2021

Ipswich Central Library

Closing: Thursday, 24 December at 1pm

Reopening: Monday, 4 January 2021

Interim Children’s Library

Closing: Thursday, 24 December at 1pm

Reopening: Monday, 4 January 2021

Redbank Plains Library

Closing: Wednesday, 23 December at 5pm

Reopening: Monday, 4 January 2021

Redbank Plaza Library

Closing: Thursday, 24 December at 1pm

Reopening: Monday, 4 January 2021

Rosewood Library

Closing: Thursday, 24 December at 1pm

Reopening: Monday, 4 January 2021

Springfield Central Library

Closing: Thursday, 24 December at 1pm

Reopening: Monday, 4 January 2021

Riverview and Rosewood Recycling and Refuse Centres

Closed: Christmas Day

All weekly and fortnightly wheelie bin collections will happen on their regular allocated weekday including Christmas Day, Boxing Day and New Year’s Day.

Ipswich City Council swimming centres

Closed: Christmas Day

Reduced hours: Christmas Eve, open until 6pm
Boxing Day, 10am to 4pm
Monday, 28 December 2020, 10am to 4pm
Thursday, 31 December 2020, open until 6pm
Friday, 1 January 2021, 10am to 4pm

Queens Park Nursery

Closed:  Saturday, 26 December 2020
Wednesday, 30 December 2020
Thursday, 31 December 2020
Saturday, 2 January 2021

Queens Park Nursery does not operate on Sundays, Mondays, Tuesdays and Fridays.

Ipswich City Council mobile nursery

The mobile nursery has concluded for 2020. It will resume on Saturday, 6 February 2021 at Redbank Plains.

Ipswich Pound and Animal Management Centre

Closed: Friday 25 and Monday 28 December 2020, and Friday, 1 January 2021

Council’s after-hours emergency call centre will continue to operate 24 hours a day via the usual customer service number 3810 6666.

Any non-urgent matters can be logged any time via the online service portal on council’s website at ipswich.qld.gov.au