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1. IPSWICH CITY COUNCIL ■ CORE BUSINESS SERVICES 2021-2022 Adopted ... (PDF, 1591k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0009/148509/3-CoreBusinessServices2021-2022_A4_WEB.pdf Explore

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   22 Jun 2021: Development and distribution of the annual Discover Ipswich visitor guide. Management of the Ipswich Visitor Information Centre. ... Customer relationship management. Customer service counter. Property information provision. External party relationship

2. Approved: 30 June 2021 Approver: General Manager (Corporate Services) ... (PDF, 636k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0020/216074/Complaints-Management-Framework.pdf Explore

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   22 Feb 2022: Customer focus - The interests of our customers are foremost in our approach to complaint handling as the department is committed to resolving problems, improving relations and our reputation and building loyalty. ... This will be achieved by:. •

   by Angela Harms

3. Community Matters

   ipswich.qld.gov.au/about_council/its-your-council/community-matters Cached Explore

   16 Jul 2024: Community Matters - January 2024 (PDF, 1.1 MB). ... Past editions:. Ipswich City Councillors are coming to you, in your community regularly throughout the year as part of our Community Matters program.

4. City Operational Plan 2023–2024 2023-2024IPSWICH CITY COUNCIL ■ CITY ... (PDF, 733k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0020/242912/CityOperationalPlan2023-2024.pdf Explore

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   21 Jun 2023: The Local Government Act 2009, supported by the Local Government Regulation 2012, requires council to prepare and adopt an annual operational plan for each financial year and assess its progress at ... Managing risk. The Local Government Regulation 2012

5. Corporate Plan

   ipswich.qld.gov.au/about_council/media/corporate_publications/corporate_plan Cached Explore

   29 Jun 2021: Customer Experience Strategy and implementation plan to make life easier for our customers by having the best possible experience when using or looking for information about our services and dealing with ... The progress of the Operational Plan (and

6. IPSWICH CITY COUNCIL ■ CITY OPERATIONAL PLAN 2021-2022 Adopted ... (PDF, 708k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0003/148512/2-OperationalPlan2021-2022_A4_WEB.pdf Explore

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   22 Jun 2021: The Local Government Act 2009, supported by the Local Government Regulation 2012, requires council to prepare and adopt an annual operational plan for each financial year and assess its progress at ... Operational Plans must align with the annual budget.

7. Page 1 of 7 Version Control and Objective ID ... (PDF, 455k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0011/85961/Complaints-Management-Policy.pdf Explore

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   20 Dec 2023: Page 1 of 7. Version Control and Objective ID Version No: 2 Objective ID: A6150167. ... Council seeks to be “complaints friendly” and encourages feedback to assist with improving its business and customer service processes.

   by Amber van Sloten

8. IPSWICH CITY COUNCIL ■ OPERATIONAL PLAN QUARTER 3 REPORT ... (PDF, 1701k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0004/256324/Q3-OperationalPlan2023-2024_A4_2_WEB.pdf Explore

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   10 Jun 2024: The Local Government Act 2009, supported by the Local Government Regulation 2012, requires council to prepare and adopt an annual operational plan for each financial year and assess its progress at ... In the 2023–2024 financial year, the quarterly

9. Local Laws

   ipswich.qld.gov.au/about_council/media/corporate_publications/local_laws/local_laws6 Cached Explore

   22 Dec 2020: Subordinate Local Law No.6.1 (Animal Management) 2013 (PDF, 1.2 MB). ... Subordinate Local Law No.6.1 (Animal Management) 2013 (PDF, 1.5 MB).

10. Fees and Charges

    ipswich.qld.gov.au/about_council/media/corporate_publications/fees_charges Cached Explore

    13 Jun 2024: Register of Fees and Charges 2024-2025 (PDF, 3.3 MB). ... Register of Fees and Charges 2023-2024 (PDF, 2.8 MB).

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