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  1. Customer Charter

    ipswich.qld.gov.au/about_council/media/corporate_publications/customer-charter Cached Explore

    15 Aug 2023: Our Customer Charter outlines our commitment to provide professional and seamless services to our community. ... Our customers. Our customers are people we service or interact with every day to deliver services within Ipswich.

  2. Products and Services Contract Contract No. Date Parties Ipswich ... (PDF, 360k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0004/96196/Products-and-Services-Contract_BD73.pdf Explore

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    4 Jun 2018: Service Levels means the service levels for the Services set out in the Contract Order. ... L321669329.2 2. 3.2 Service requirements The Supplier will:. (a) perform the Services:.

    by Clayton Utz
  3. Ipswich City Council Annual Plan 2024–2025 IPSWICH CITY COUNCIL ... (PDF, 6908k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0006/256812/1-AnnualPlan2024-2025_A4_WEB.pdf Explore

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    27 Jun 2024: 26. CORE BUSINESS SERVICES 2024–2025. 27. CAPITAL WORKS PROGRAM 2023–2026. 63. ... For example; schools, housing and hospitals, roads and railways, police and ambulance services.

  4. Ipswich City Council Annual Plan 2023–2024 IPSWICH CITY COUNCIL ... (PDF, 7015k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0003/242904/AnnualPlan2023-2024.pdf Explore

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    21 Jun 2023: Bulky kerbside collection will also change to an on-demand service, in a cost-effective approach to supporting residents to recycle responsibly. ... Looking ahead, council’s core service priorities remain the same: delivering quality services to the

  5. Ipswich City Council Annual Plan 2022–2023 IPSWICH CITY COUNCIL ... (PDF, 7346k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0014/231224/AnnualPlan2022-2023.pdf Explore

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    28 Jun 2022: Core Business Services – details council’s high-level service categories (33 in total) including core business/function descriptions and council resources. ... IED. Implement the Future Waste Collection Services (FOGO Trial) Audit. IED.

  6. Date confirmed for citywide FOGO rollout across Ipswich

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2024/date-confirmed-for-citywide-fogo-rollout-across-ipswich Cached Explore

    19 Feb 2024: 19 February 2024. Ipswich City Council has confirmed the city will move to a three-bin system, including a dedicated Food Organics Garden Organics (FOGO) waste collection service, in mid-2025 ... Ipswich residents can already access an opt-in green bin

  7. Ipswich.qld.gov.au What is a personal information digest?A personal information ... (PDF, 162k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0016/118024/PersonalInformationDigest_2024.pdf Explore

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    19 Dec 2023: Ipswich.qld.gov.au. Resource Recovery Branch. This Branch collects other information as part of waste collection and disposal operations. ... targeted marketing of library resources and services. This Branch may practice internal information sharing and

  8. July 2019 City of Ipswich iGO Intelligent Transport Systems ... (PDF, 2153k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0019/120178/iGO-Intelligent-Transport-Systems-Strategy.pdf Explore

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    5 Aug 2019: This revolution is evident through:. Government policy direction;. Investment on smart mobility initiatives;. ... The digital age has begun, and technology has brought us smart phones, real-time planning, open traffic data and social customer service.

  9. 5 YEAR CORPORATE PLAN MAKING IT HAPPEN IPSWICH CITY ... (PDF, 3914k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0016/81421/Corporate_Plan_2017_2022.pdf Explore

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    14 Jun 2017: 9.6/2.3). Finance and Corporate Services. • Meet or exceed corporate targets for customer service standards. ... 9.6/4.2). Finance and Corporate Services. • Effectively manage revenue sources relative to debt and service levels.

  10. Ipswich City Council exceeds customer service benchmark

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/ipswich-city-council-exceeds-customer-service-benchmark Cached Explore

    13 Sep 2023: This is a great result not only for the hardworking customer services team at council but also our community who directly benefit from improved customer service outcomes,” Cr Fechner said. ... In August, council launched its Customer Charter outlining

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