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Rates relief is being offered for hundreds of flood-impacted residents and businesses as part of Ipswich City Council’s flood assistance package.

Residents and businesses who have been impacted by flood inundation resulting from the severe weather event in February 2022 will receive a $250 rates concession, pay off rates over a longer period of time, have discounts granted and interest waived on arrears.

Council will grant the one-time $250 general rate concession to be applied to the April to June 2022 rates notice for ratepayers where a structure located on their property has been impacted by the 2022 floods.

Council has approved a further $250 general rate concession for owner-occupied residents only, to be applied to the July to September 2022 period.

Council has also approved a further $250 general rate concession for owner-occupied residents only where their dwelling remains uninhabitable. This concession relates to the October to December 2022 period. Council officers will be assessing eligibility of properties and this concession will be applied retrospectively in January 2023 with an advice provided to eligible rate payers.

Residents and businesses who have been impacted by flood inundation and have not received these concession are requested to complete the questionnaire by clicking on the link below:

Before proceeding, please read the following and select a button at the bottom of the page.

The ePathway Online Tool ("the facility") is a free service provided by Ipswich City Council (Council, we, our, us).  In consideration of Council providing this free service, you must agree to be bound by the following Conditions, Disclaimer and Privacy Notice.

The Conditions, Disclaimer and Privacy Notice apply to the use of the facility including the use of the information provided or supplied in the facility.

Before proceeding to access the facility Tool, please read the Conditions, Disclaimer and Privacy Notice and select a button at the bottom of the page. By selecting the "I agree" box at the bottom of the page you agree that in consideration of Council providing this free service, you agree to be bound by the terms and conditions governing the use of the facility.

Conditions

By accessing the facility I agree to the following terms and conditions.

  • The contents of this facility (which includes downloadable material) are subject to copyright and are protected by laws of Australia and other countries through international treaties.
  • Any links to third party websites or software on this site are provided solely as a convenience to you and such links should not be taken to imply any type of association, sponsorship, endorsement, monitoring, approval of, or responsibility for, the linked site or its content. These sites may be located in jurisdictions outside Australia and subject to licence or other types of agreements, policy and legislation relating to those sites. Should you decide to access any of the third party sites, you do so entirely at your own risk and Council shall not be held liable for any claims, losses, expenses, injuries or damage arising from that access.
  • Council grants you a non-exclusive licence to reproduce the contents of this facility in your web browser (and in any cache file produced by your web browser) for the sole purpose of viewing the content. Council reserves all other intellectual property rights.
  • Some of the information provided on this facility is to assist customers in tracking progress of the Development Applications. It represents key milestones in the Development Application process but is not a detailed history. However, purchasing decisions should not rely on the information contained on this facility. Persons wishing to confirm information in detail should contact Council via either email, or in writing in order to obtain a written response.
  • Information on Development Applications and Development Approvals is provided pursuant to section 3.2.8 of the Integrated Planning Act 1997 for information relevant prior to 18 December 2009, under Section 728 of the Sustainable Planning Act 2009 for information between 18 December 2009 and 2 July 2017, and under section 5 of Schedule 22 of the Planning Regulation 2017 for information after 2 July 2017.
  • You warrant that your registration details provided are true and correct.
  • You must notify us of any change to your registration details
  • Council reserves the right to terminate your registration for this facility at any time if you breach these terms and conditions.
  • The information supplied in facility will be extracted from Council's records. Persons making decisions with financial or legal implications will not be able to rely on the information supplied in the website for the purposes of determining whether any particular facts or circumstances exist.

Disclaimer

  • To the fullest extent allowed by law:
    • Neither Council nor any of its officers, employees or agents will be liable for any inaccuracies or errors in, or omissions from, the information supplied in the facility.
    • Council does not warrant anything about the reliability, accuracy or completeness of the information supplied in the facility.
    • Council and its officers, employees or agents will not be liable for any claims in respect of any loss arising out of or in connection with the use of any information supplied in the facility.

Privacy Notice

Council is collecting your personal information in order for you to register and utilise EPathway Online Tool. The information you supply will also be used to update Council's records and for the other purposes specified in Council's Privacy Statement and Personal Information Digest.  We will not disclose your personal information outside of Council unless we are required by law or you have given your consent.

By clicking the "I Agree" button below and assessing the ePathway Online Tool we  consider that you have given us your consent to manage your personal information in the manner described in Council's Privacy Statement, Personal Information Digest and this collection notice.

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